We are a homegrown, privately owned company that has been in the industry for more than 45 years. Starting off small, our vision has grown to putting MMMMMs and WOOOWs on our customers’ lips, every time, everywhere, the world over, and we look for future partners who think as we do – partners who are as committed to quality, service, great tasting food and value.
Today we have started accepting limited licensing requests for those who feel they share the same common goals; committed to playing a positive role in society, satisfying customers, and helping team members grow and develop in a company they love and believe in.
Putting MMMMMs and WOOOWs on our customers’ lips, every time, everywhere, the world over
What we strive to hear each and every customer say the moment they take that first bite and every bite after
What we strive to get each and every customer to say after experiencing ALBAIK – whether they are visiting our restaurants, driving past our windows or watching our delivery truck on its way to make a delivery.
It’s all about our commitment to providing consistency to our customers each and every time they eat ALBAIK – no matter where that is. That’s what grows our customers’ trust and keeps them coming back.
Everything we do, the sum of all our management systems, every hour of training provided, and the commitment and hard work of each and every person in the manufacturing, supply and service chain contributes to planting those MMMMMs and WOOOWs on our customers' lips every time, everywhere, the world over.
To be the market leaders wherever we are by continuously satisfying our Customers through:
- Following the highest standards of food safety, quality and service
- Providing a comfortable, safe and secure environment
- Offering the most competitive value possible
- Working with highly motivated, successful and ethical Team Members, Franchisees, and Suppliers
- Making a positive impact on Society, both within our own walls and outside of our restaurants
Each and every team member’s efforts at ALBAIK revolves around fulfilling the following promises day in day out:
We promise to…
Attend to each and every detail to provide customers with a clean, comfortable, safe and secure environment.
Look for every opportunity possible to delight our customers through caring, friendly, and attentive service.
Be zealous about serving customers with great tasting, safe, high quality food that they and their families can always trust.
Always strive to create better value for every riyal our customers spend.
Improve our systems, products and people continuously through listening to our customers' and team members' needs and requests.
Keep the highest levels of integrity through maintaining honesty and observing the teachings of God [Allah] in everything we do.
The ALBAIK Culture is and has always been based on 4 main pillars [instilled by the late Shakour AbuGhazalah - founder of the brand]
At ALBAIK we are committed to always be Moral in all our dealings, Transparent about all our actions and Honest in all interactions and announcements.
ALBAIK is built on Respect with each and every one of the ALBAIK team members being committed to setting a good example to those around through a Self Disciplined attitude, always being Helpful to anyone in need, being Humble in everything we say and do, and with a Fair and Empathetic manner to everyone we serve.
- Team Spirit
Our brand is built on Team Spirit through our commitment and enjoyment in working together to continuously plant those MMMMMs and WOOOWs on our customers’ lips every time, everywhere, the world over … with a Positive Attitude about everything we do for a healthy work environment.
- Always Striving for Excellence
Striving for Excellence is the heart of what ALBAIK always aims to achieve. Putting MMMMMs and WOOOWs on the lips of our customers’ every time, everywhere, the world over. This requires extreme commitment from all our team members, partners and stakeholders to continuously provide our customers with the ultimate ALBAIK experience.